Managed IT Services


Our solutions are designed to scale alongside your business growth.

SiteManager Complete

SiteManager Complete is the foundation of our Managed IT Services, and it is upon this foundation that we build your comprehensive, yet customizable solution. Our CORE service is comprised of a range of professional services to streamline your IT management and ensure your IT operations are functioning effectively and efficiently.

IT Support For Business Owners

We stand behind our managed IT services and believe you’ll be satisfied. However, in the unlikely event that you are not satisfied with our services, you may cancel your agreement.

Our Managed IT Services include your very own Chief Technology Officer (CTO). A CTO is someone whose primary responsibility is to provide guidance on all technical issues facing your business. All of our clients work directly with a CTO to receive unbiased expertise on critical IT business decisions including security and compliance risks and IT planning and budgets.

Quarterly IT Reviews facilitates a process to make sure your managed IT services are meeting your short-term and long-term business goals. Every three months we’ll sit down with you and have a high-level discussion on customer satisfaction, business requirements, budgeting issues, and how best to provide maximum ROI.

A yearly in-depth analysis of your company’s IT health enables us to identify issues and measure the alignment of your company’s IT health with your business goals. Cervisys’ Chief Technology Officer will review this with you and make recommendations for the next twelve months.

We believe in documenting everything. Documenting your IT Policies and Procedures, Disaster Recovery Plans, and other important technical information is vital to ensuring that everyone in the company has access to and follows the policies that you have set up.

If you are informed you’ll make better decisions. That’s why our managed IT services include providing each client with their own web portal where they can review, manage and approve all IT related activities.

Managed IT Services For Your Employees

When a computer is not responsive, it slows everyone down and makes for frustrated employees, and sometimes, unhappy customers. One call to our Service Desk and you’ll have a team of experts working to remediate the problem quickly and efficiently.

Keeping your computers working and your employees productive is our number one objective. If we can’t fix your problem remotely, we will promptly come to your office, free of charge. We can also loan you replacement equipment if needed. With our managed IT support company, we make sure our IT support team will help you and your business.

Training your employees to recognize email phishing attempts can dramatically reduce your company’s exposure to data loss. Our Security Awareness Training also provides a documented way to meet IT training compliance requirements. With our managed IT services, we make sure you receive the very best in security awareness training.

IT Solutions For Your Technology

Security and internet access go hand-in-hand. We will set up and manage access to your company’s internet connection as well as talk to your internet provider for you when trouble arises.

Our standard cloud backup is secure and vital to the protection of your company’s data. No more wondering if your data is retrievable. We backup everything to the cloud daily and make sure you have access to it in case of an emergency. Need more options? Cervisys’ Business Continuity Solution offers a different kind of backup service for companies with a lower downtime tolerance.

Checking your email at your convenience just got a lot easier. Hosted email allows everyone in the company to have secure access to their email from anywhere, from any device, allowing you to keep up with email even when you can’t be in the office.

Keeping your hardware and software up-to-date can seem like a full-time job. We will remotely monitor and proactively manage all your servers and computers and provide all updates, patches, antivirus software, spyware removal, and service packs so you know longer have to worry about it. We also manage computer-user changes as your business changes.

Hate dealing with printer issues or internet disruptions? We will remotely monitor and troubleshoot network printers, routers, switches, firewalls, non-windows servers, and appliances so you can get back to work.

We Resolve Your IT Challenges So You Take Care Of Your Business

Is your company in need of an IT partner that is flexible and experienced to support your small business? Our team is ready to solve your IT issues and security challenges so you stay focused on growing your business.

SiteManager Complete Benefits

  • Help Desk / Service Desk / NOC Services
  • 24/7 Emergency On-Site and Remote Support
  • Proactive Maintenance
  • Offsite Backup Storage to Secure Your Data
  • Managed Anti-Virus & Content Filtering
  • Compliance & Security Laws Standards
  • Dedicated SiteManager / Engineer
  • Quarterly Technology Assessments
  • Managed Microsoft 365 / Google Workspace Administration
  • Advanced Customer Portal
  • Professional Services
  • IT Peace of Mind
Why Trust Cervisys?
See what our Clients are saying…

We understand that every business has unique IT needs. That’s why we’re thrilled to offer a diverse range of managed IT services that can be tailored to fit your specific requirements. 

Are you looking to engage with an experienced Managed Service Provider who provides outstanding service and understands the technology solutions that best fit your organization? If so, let’s connect.