PracticeMgr IT Services

Transforming Access To Care And Improving Patient Outcomes
PracticeMgr IT Support

Cervisys takes great pride in delivering exceptional healthcare-grade IT support solutions tailored for private medical practices. We recognize the importance of addressing issues promptly within your practice. 

IT Support For Healthcare

We stand behind our managed IT services and believe you’ll be satisfied. However, in the unlikely event that you are not satisfied with our services, you may cancel your agreement.

Our Managed IT Services include your very own Chief Technology Officer (CTO). A CTO is someone whose primary responsibility is to provide guidance on all technical issues facing your business. All of our clients work directly with a CTO to receive unbiased expertise on critical IT business decisions including security and compliance risks and IT planning and budgets.

Quarterly IT Reviews facilitates a process to make sure your managed IT services are meeting your short-term and long-term business goals. Every three months we’ll sit down with you and have a high-level discussion on customer satisfaction, business requirements, budgeting issues, and how best to provide maximum ROI.

A yearly in-depth analysis of your company’s IT health enables us to identify issues and measure the alignment of your company’s IT health with your business goals. Cervisys’ Chief Technology Officer will review this with you and make recommendations for the next twelve months.

We believe in documenting everything. Documenting your IT Policies and Procedures, Disaster Recovery Plans, and other important technical information is vital to ensuring that everyone in the company has access to and follows the policies that you have set up.

If you are informed you’ll make better decisions. That’s why our managed IT services include providing each client with their own web portal where they can review, manage and approve all IT related activities.

Managed IT Services For Your Practice Employees

When a computer is not responsive, it slows everyone down and makes for frustrated employees, and sometimes, unhappy customers. One call to our Service Desk and you’ll have a team of experts working to remediate the problem quickly and efficiently.

Cervisys provides 24×7 remote network monitoring of your network switches, routers, firewalls, access points, VPN Tunnels, and more. When outages occur, we’ll either call you or follow a customized, predefined runbook to resolve outages quickly and efficiently.

Cervisys provides 24×7 remote network monitoring of your network switches, routers, firewalls, access points, VPN Tunnels, and more. When outages occur, we’ll either call you or follow a customized, predefined runbook to resolve outages quickly and efficiently.

IT Solutions For Your Technology

Security and internet access go hand-in-hand. We will set up and manage access to your company’s internet connection as well as talk to your internet provider for you when trouble arises.

Our standard cloud backup is secure and vital to the protection of your company’s data. No more wondering if your data is retrievable. We backup everything to the cloud daily and make sure you have access to it in case of an emergency. Need more options? Cervisys’ Business Continuity Solution offers a different kind of backup service for companies with a lower downtime tolerance.

Checking your email at your convenience just got a lot easier. Hosted email allows everyone in the company to have secure access to their email from anywhere, from any device, allowing you to keep up with email even when you can’t be in the office.

Keeping your hardware and software up-to-date can seem like a full-time job. We will remotely monitor and proactively manage all your servers and computers and provide all updates, patches, antivirus software, spyware removal, and service packs so you know longer have to worry about it. We also manage computer-user changes as your business changes.

Hate dealing with printer issues or internet disruptions? We will remotely monitor and troubleshoot network printers, routers, switches, firewalls, non-windows servers, and appliances so you can get back to work.

Radiology Systems Support

We work hard to get problems fixed fast and keep them that way.  Well-trained, professional, and courteous helpdesk technicians fixated on resolutions.  Speak with a real team member who will listen and understand your issue.  

We Resolve Your IT Challenges So You Can Take Care Of Your Patients

Is your company in need of an IT partner that is flexible and experienced to support your medical office? Our team is ready to solve your IT issues and security challenges so you stay focused on your patients.

PracticeMgr IT Services Benefits
  • Predictable IT Support Costs to Fit Your Budget
  • Help Desk for your Practice
  • 24/7 Emergency On-Site and Remote Support
  • Proactive Maintenance
  • Offsite Backup Storage to Secure Your Data
  • Managed Anti-Virus & Content Filtering
  • Compliance & Security Laws Standards
  • Dedicated SiteManager / Engineer
  • Quarterly Technology Assessments
  • Managed Microsoft 365 / Google Workspace Administration
  • HIPAA Security Risk Assessments
  • Setups For New Computers, Devices, and Software Packages
  • After Hours Emergency Teams
  • Consulting To Help You Use IT To Meet Your Business Goals
What Differentiates Cervisys?
See what our Clients are saying…

We excel in maintaining a steadfast commitment to HIPAA compliance and cybersecurity, bolstered by our deep understanding of the medical and healthcare sector. Our primary objective is to ensure that IT problems do not disrupt patient flow. At Cervisys, our flexible business model allows us to cater precisely to each client’s unique requirements, whether that entails a full-service approach, remote-only services, or a collaborative co-management and consulting model.