Small Business IT Support Services


As the owner of a small business, you wear many hats. (As undoubtedly do most of your employees). You are doing everything in your power to grow your business, focusing on building your customer base and improving your product offering. So, where do you fit in time to configure computer systems and networks, set up firewalls, backup data, and problem-solve when one of your team members clicks on a link in a suspicious email? You don’t, and that’s why so many small businesses fall victim to cyberattacks. The solution is simple and surprisingly cost-effective: Small Business IT Support Services.

There are many reasons why outsourcing your IT support makes sense. Let’s look at the top five: productivity, technological competitiveness, data privacy compliance, endpoint protection, and disaster recovery.

1. IT Support Increases Productivity for Small Businesses

You don’t want to add the expense of an IT professional to your payroll, but there’s no one on your staff with the expertise or the bandwidth to truly handle your company’s IT. Spending hours watching YouTube videos to solve a problem isn’t the best use of time for you or anyone on your staff whose attention should be kept on running your business smoothly.

As technology becomes increasingly advanced and cybercriminals find new ways to attack your data, you can’t afford to risk not having a professional managing your systems and running interference against hackers. A managed IT services organization provides the management and protection you need at a reasonable, set fee. They also provide a whole team with individualized expertise to ensure you have all of your IT bases covered.

2. IT Support Improves Your Technological Competitiveness

IT professionals are constantly learning to improve their services. They understand what is cutting edge in the industry and can direct your company toward emerging technologies that can improve your business. Taking advantage of the “latest and greatest” can align with your strategic goals, making a tech-savvy professional an asset in your planning discussions.

In addition, many of your business-related problems can be solved with the help of a managed IT services team. For example, increasing efficiency through software implementation, managing hardware lifecycles, and proactively preventing issues and downtime are all part of the services available when you outsource your IT.

3. IT Support Ensures Data Privacy Compliance

All companies house sensitive customer data of some sort or another. A data breach can be an expensive, reputation-damaging event for any business. Moreover, depending on the nature of the Personally Identifiable Information (PII) or the industry, there are mandated compliance standards that legally must be met.

Even if there are no specific requirements, implementing a cybersecurity framework is a wise course for any company. Especially when you consider how many vendors now require completed Security Questionnaires and that your chances of being a victim of a cyberattack are 1 in 4. However, doing the work to put a cybersecurity framework in place takes time and technical expertise. Partnering with a Managed IT Service will give you the resources needed to assess your risks and improve your cybersecurity posture while you focus on doing what you do best.

4. IT Support Provides Endpoint Protection

Endpoint security proactively detects and responds to advanced cybersecurity threats providing data loss prevention. An IT Support partner will install comprehensive detection technology with threat awareness that monitors your entire network. The Cloud, email, and personal files will be consistently swept for signs of suspicious activity, keeping your data safe and private and limiting access to sensitive data. Your IT partner will shield and monitor your systems, protecting you from vulnerabilities.

5. IT Support Manages Disaster Recovery

Disaster recovery is a series of plans and activities to help with the continuity of technology in the event of a natural or man-made disaster. Your IT Support partner will assess the importance of your business data and the relevance of a comprehensive strategy for data backup and disaster recovery. Having your data securely stored at an off-site location will prevent disasters from threatening your company’s critical information. And, if disaster does strike, your IT Support partner will quickly mitigate any damage and get your systems and data back online so you can continue running your business.

Keep Your Business Running Smoothly

Why spend precious overhead on an in-house IT tech when you can employ a whole team of experts with Cervisys? Spend less and get more by partnering with us. We understand how critical it is to mitigate or even eliminate downtime for your business to thrive. Our services focus on delivering an end-to-end solution that improves uptime, reduces security risks, and provides a technology solution to give your business a competitive edge.

We keep your business running smoothly, so you can focus on what you do best!

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